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💎 Customer Reactivation System

Your Past Customers Are a Potential Goldmine

While you chase new leads, your past customers - who already know, like, and trust you - are sitting idle in your database. Lead Nurturer automatically re-engages them with personalized outreach, turning dormant relationships into recurring revenue.

The Customer Reactivation Advantage

Why past customers are your best investment

5X
Cheaper to retain than acquire new customers
67%
Higher conversion rate vs cold leads
23%
More revenue per job from repeat customers
92%
Of contractors never contact past customers
40%
Of past customers will refer new business when reactivated
18mo
Average time before customers need services again

Automated Customer Reactivation

Our smart system identifies dormant customers, sends perfectly timed reminders, and books repeat business automatically—turning your database into a revenue-generating machine.

  • Smart customer segmentation by service history
  • Seasonal reminder campaigns (HVAC tune-ups, roof inspections)
  • Automated maintenance scheduling for recurring services
  • VIP customer loyalty campaigns
  • Referral request automation for happy customers
  • Win-back campaigns for customers who went elsewhere
Activate My Database

Sample Reactivation Timeline:

Month 1: "Hi Sarah, it's been a year since we serviced your HVAC. Ready for your annual tune-up?"
Month 6: "Mike, winter's coming! Time to schedule your heating system check before the cold hits."
Month 12: "Jennifer, you were such a great customer! Do you know anyone who needs quality plumbing work?"

All sent automatically based on service history and calendar

Proven Reactivation Campaigns

Ready-to-use campaigns that bring customers back

Annual Maintenance Reminders

Automatically remind customers when it's time for regular service based on their history.

"Hi John, it's been 11 months since we cleaned your gutters. Fall is here—ready to schedule this year's cleaning before the leaves fall?"

Result: 45% of customers book within 7 days

Seasonal Preparation

Weather-triggered campaigns that remind customers to prepare for seasonal changes.

"Sarah, the weather forecast shows temperatures dropping next week. Want to schedule your heating system check before you need it?"

Result: 35% higher response rate than generic campaigns

VIP Customer Appreciation

Special offers and early access for your best customers to keep them loyal.

"Mike, as one of our valued customers, you get first priority for our spring special: 20% off deck staining before we open it to everyone else."

Result: 73% of VIP customers book additional services

Referral Generation

Automatically ask happy customers for referrals at the perfect moment.

"Thanks for the 5-star review, Jennifer! Do you know anyone else who needs reliable electrical work? We'll take great care of them too."

Result: 28% of customers provide at least one referral

Service Upgrade Campaigns

Educate past customers about new services or technology upgrades.

"David, remember the plumbing work we did last year? We now offer smart water leak detectors that can prevent thousands in damage. Interested in learning more?"

Result: 19% uptake on new service offerings

Win-Back Campaigns

Re-engage customers who haven't used your services in a while.

"Lisa, we miss working with you! If something went wrong with our service, we'd love to make it right. If not, we have some new offerings you might like..."

Result: 22% of dormant customers re-engage

Calculate Your ROI

See exactly how much additional revenue customer reactivation can generate

$0
Monthly Revenue
$0
Annual Revenue
0%
ROI
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Ready to Stop Missing Opportunities and Recurring Revenue?

Brian Cosgrove
LET'S TALK

I'm Brian, Your AI & Automation Implementation Consultant

Let's discuss how AI automation can help you capture more leads and increase revenue

About Me

After 20+ years working as a content writer and account manager for several agencies, I grew frustrated watching small businesses pay bloated agency retainers with little ROI while also losing leads to missed communications.

In 2025, I left the agency world, bet on myself, and built Lead Nurturer to help business owners capture, qualify, and convert leads 24/7 with AI-powered automation.

"AI isn't here to replace you—it's here to level the playing field. What once required big budgets and large teams is now accessible to any business ready to adapt. It reduces overhead, improves response times, and boosts profitability by handling the repetitive tasks that drain your time and resources."

How I Work

I work hands-on with a limited number of clients each quarter to ensure personal attention and real results.

Schedule a Strategy Call to uncover where you're losing revenue and map out an AI-driven plan that fits your budget—no pressure, just clarity.

Typical response time: Under 2 hours

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Your information is secure and never shared

No obligation - just an honest conversation

Looking forward to talking to you,

Brian Cosgrove